About Us


Michele O'Brien and Rebecca Phillips are co-owners of Bio-One in West Atlanta. Both Michele and Becca live in Woodstock, Georgia with their husbands. They both have 2 children and even live on the same street! Michele graduated from Florida State and moved back to Georgia with her husband 7 years ago. Becca grew up in the Atlanta area and began a marketing company when she was 22 years old. The team was originally developed when both became realtors in the Metro Atlanta area and realized they have a great synergy for working together and helping their clients. This passion for helping others, along with a strong need to make a difference in their community, has inspired them to become part of the Bio-One team.

Bio-One is here to help in your greatest time of need.


When a suicide, homicide, or traumatic death occurs, Bio-One is the best choice for assisting victims and their families.​ We partner with local authorities, communities, emergency services personnel, victim services groups, hoarding task forces, apartment communities, insurance companies and others to provide the most efficient and superior service possible.



Every company performing any sort of decontamination or cleanup services in this industry in the Atlanta Metro Area needs to have the correct training. Bio-One hires and trains highly skilled technicians with all the certifications to get the job done. We also understand that this is about helping you get through a tough situation. Our company motto is "Help First, Business Second." Bio-One continues to be the most compassionate organization in the industry. 

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1. A call is made to one of our owners.
2. Our owners will then go through in detail the steps that need to be taken. 
3. A time is then set for the Bio-One West Atlanta team to complete the job.
4. Payment is addressed after cleanup as it is our first priority to complete decontamination in a discreet and compassionate method for all Bio-One clients.  Getting the job done is our priority.


  • We don't require payment before or at time of service.
  • Insurance covers the cost of 95% of the work we do.
  • You can reach the owner directly 24 hours a day, any day of the week.
  • We can typically be at the scene or job site within one hour.
  • Our clean up or recovery services are typically completed within a few hours.
  • Materials with blood or body fluid on them must be disposed as a biohazard. We have necessary training, licensing and insurance.
  • We have a flawless record, without a single citation or fine in 20+ years of operation.
  • If you have any questions or concerns, feel free to call and if for any reason we are not able to help, we will connect you with someone who can.

Latest Reviews


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    Bird excrement removal/cleaning - by Robert Woese, 2022-03-04 16:03:56

    4.58 / 5 stars

    Frank did a terrific job. He was efficient and thorough. He explained all the steps and made sure that I was satisfied with the job. Becca was helpful from the home office and she assured that everything ran smoothly. I definitely recommend this company with no reservations.

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    hoarding - by vickistathes, 2021-01-09 19:01:37

    4.55 / 5 stars

    My mother-in-laws house was a classic nightmare and she was very bonded with all her "stuff".It was more of an emotional move than a clean-up BUT they got it done, looking spiffy and she made a few friends.

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    Cleaning my mother’s home - by V Michos , 2020-12-22 03:12:27

    4.55 / 5 stars

    I can’t not say enough about bio-one and what an incredible job they did cleaning up my mothers home after she had had a very unfortunate fall that required extensive cleanup. They were there in less then 24 hours on a Holiday week no less! I will be eternally grateful for their excellent and speedy work!

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    Great Job! - by Jaimi S, 2020-09-12 12:09:13

    4.50 / 5 stars

    After an unfortunate accident at my home I was left with a mess that needed to be fixed with ASAP. I called Bio One and the customer service was amazing! They got us all taken care of - it was such a pleasure to work with them during a stressful time. Thank you for putting my little girl's room back together. Very grateful for this company.

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    Depression Nest - by KJ, 2020-09-04 17:09:07

    4.50 / 5 stars

    Between a busy schedule, the chaos of 2020, and depression, my home became an overwhelming wreck. It made my condition worse, and was beyond something I could handle myself. I talked with Becca to ask for help, and from the first phone call she was compassionate and understanding. I was very anxious when the team arrived because of how ashamed I felt, but not once did I feel judged. They did an amazing job and were kind and friendly the entire time. I already feel so much better, and know what I have to do to keep this from happening again. Thank you so much Bio-One. You have significantly improved my quality of life.

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    Clean up after rodent - by Liz L, 2020-08-26 10:08:35

    4.50 / 5 stars

    I highly, highly recommend Bio-One. They did a fantastic job cleaning up after we had raccoons removed from our attic. Becca was highly informative and followed up prospectively. And Alan was great to work with on site. Very professional and keeping me informed along the way and answering all my questions!

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    - by Mysti L., 2018-05-18 08:05:46

    5.00 / 5 stars

    Thank you Bio-One, for a job well done. Look foward to working with you again.

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